MANZEL AL AHLAM VACATION HOMES CO. LLC "HOST TERMS AND CONDITIONS"
1. INTRODUCTION
- These Host Terms govern your registration as a "Host" with Manzel Al Ahlam Vacation Homes Co. LLC ("Manzel Al Ahlam"), and all services provided to you as a registered customer ("Client"). Your registration with Manzel Al Ahlam is subject to acceptance of these Host Terms in full.
- In these Host Terms, Clients acting as hosts (providing their property for occupancy) are referred to as "Hosts," and individuals staying as guests are denoted as "Guests."
- Manzel Al Ahlam provides services to ensure that the property made available for occupancy by Guests ("Property") is ready for occupancy.
- Manzel Al Ahlam reserves the right to amend these Host Terms, with any changes taking effect immediately upon posting on the website dreamhomesvacation.com ("Site"). Your use of the Site and services confirms your acceptance of the current Host Terms, which should be read alongside our Privacy Policy and Refund Policy posted on the Site.
2. SERVICES
- Subject to the receipt and subsequent acceptance of a valid Service Request (defined below), we agree to provide services to you as requested by you, the Host, with reasonable skill and care and in accordance with these Host Terms.
- A request for the receipt of any of the services can be made by you on the website or by contacting us on +971 52 454 4610 or by email at info@dreamhomesvacation.com (“Service Request”).
- A Service Request shall be submitted by a Host at least 48 hours in advance of the predetermined time of service failing which extra charges shall be applicable. Subsequently, we shall endeavour to respond to your Service Request(s) within 24 hours of receipt of the same.
- Manzel Al Ahlam may appoint sub-contractors at its discretion, to provide any and all of the services to you (“Third Party Suppliers”) with the terms and conditions of such third-party services shall apply to the relevant services in addition to these Host Terms.
3. HOST OBLIGATIONS
- To ensure uninterrupted access to services, Hosts agree to: Provide complete, accurate, and timely information about the Property and Guest. b. Liaise fully with Manzel Al Ahlam in the provision of services. c. Not solicit or entice away any employees or contractors of Manzel Al Ahlam.
- Hosts acknowledge that Manzel Al Ahlam does not act as an insurer, and Hosts are liable to obtain appropriate insurance for the Property.
- Hosts indemnify and hold Manzel Al Ahlam not liable for any claims arising from a breach of these Host Terms.
4. CHARGES AND PAYMENT
- Invoices will be generated for each Service Request, payable immediately and prior to service commencement. Failure to pay may result in service cancellation.
5. TERMINATION / CANCELLATION
- Termination of the Client account leads to immediate termination of the agreement set out in these Host Terms.
- Upon termination, Manzel Al Ahlam ceases to provide services.
- Charges for services provided until termination become payable immediately.
- Service Requests canceled less than 24 hours before commencement incur no refund.
6. LIABILITY
- Manzel Al Ahlam's liability is limited as per the terms herein.
- Manzel Al Ahlam is not liable for delays or failures beyond its control.
- Manzel Al Ahlam shall not be liable for indirect or consequential damages.
- Liability is limited to the monetary value of obtaining replacement services or total Charges paid within 12 months.
- By handing keys to the Property, Hosts imply permission for Manzel Al Ahlam's employees, contractors, and agents to access the Property.
7. MISCELLANEOUS
- Each party warrants the power to enter into these Host Terms.
- If any provision is deemed invalid, it shall apply with necessary omissions, and the remaining provisions remain in force.
- These Host Terms are governed by UAE laws, with both parties submitting to UAE courts.
MANZEL AL AHLAM VACATION HOMES CO. LLC "HOST" PRIVACY POLICY
This Privacy Policy outlines information collection across the Manzel Al Ahlam Platform.
1. Information You Give Us
- Account Information: Name, email, and date of birth. B. Profile Information: Address, phone number, and gender. C. Payment Information: Financial details for payment processing.
2. Information We Automatically Collect
- Usage Information: Interaction details with the Platform.
- Location Information: General or precise location.
- Log Data: Automatic log data collection during Platform use.
- Transaction Information: Details of transactions on the Platform.
3. Information We Collect from Third Parties
- Third Party Services: Information shared from linked services.
- Your References: References written for you.
- Background Information: Reports from civic authorities.
- Other Sources: Additional information from third-party providers.
By using the Manzel Al Ahlam Platform, users agree to this Privacy Policy.